(This post is not sponsored…just a first-hand account of my experience with my MP’s office)
A few weeks ago, I received notice from Canada Revenue Agency that my Canada Child Tax Credit was being audited, hence non-payment for a few months. This is a large sum of money I receive monthly for the kids so it was VERY stressful to not receive this money. Upon receiving this notice, and despite finally having an answer of where the money went, I panicked…to the point of my own version of a meltdown. The notice included a list of documents (tax information, school registration and attendance, etc) that needed to be compiled and returned within 30 days to Canada Revenue Agency…do the math. That would be Christmas time, so of course, that would delay things further. I also immediately panicked about how long it would take in the mail (considering Canada Post is busier at this time of year), Canada Revenue Agency‘s own holiday schedule, and other places’ holiday schedules which would delay my ability to get the documentation Canada Revenue Agency required.
Panic set in. Thankfully, my man was the “calm in the storm” and suggested we go into our local MP’s office, see if they could help. After they reopened after lunch, we went in. I started telling them what was happening (I’m not too proud to admit that I was visibly on the verge of tears the whole time). The lovely staff person listened, waited for me to finish, and calmly reassured me that we came to the right place; that they could help. She told me to compile all the documents they requested and that they have “a guy” they send all of this kind of stuff to, to fast-track it.
When I got home, I called my kids school, told the temporary office secretary what was needed, and then took the information in on the following Monday when the regular secretary returned for them to pull the information Canada Revenue Agency needed from them. With the kids home over the weekend, I couldn’t sort through all my files to find the appropriate documentation so I did that on Monday and Tuesday while the kids were at school, and while I was waiting for the school to get their documentation.
I went into my MP’s office Wednesday morning with all my documentation, sorted for my son, my daughter, both of the kids (which included documentation that mentioned both of the kids), and for me (to prove where we live) over a two year period. I sat down with the staff person, she said she was impressed with the documentation I was able to put together in such a short amount of time, told me everything would be ok, and I started crying again. The stress of the situation was horrible!
She looked through everything the following day, felt I had provided more than enough documentation, and called me to let me know that she was faxing it to their contact at Canada Revenue Agency. The following week, she called to let me know that they had received it, and was releasing December’s Canada Child Tax Credit amount for me, while they reviewed the documentation to (hopefully) release the arrears shortly thereafter. Medium sigh of relief.
Just got the call today that all the documentation I submitted was approved! We have missed the cheque cut-off date for December as this funding is released early in December because of Christmas, so the arrears will all be deposited in January. Huge sigh of relief!
So a HUGE THANK YOU to Trudy at the Honourable David Christopherson‘s office for all of her help! I’m so glad that my man convinced me to go in and talk to them about this situation!